Delivery & Returns

 

WHAT ARE YOUR DELIVERY TIMES & RATES?

 

Standard Delivery times:

• UK Standard Delivery 3-5 working days
  £3.75

• Free UK Standard Delivery/ Orders over £50 - 3-5 working days
  FREE

• UK Express Delivery (Order before Midday) - Usually delivered within 1 working day
  £5.50

 

Selected European Countries

These shipping rates apply to selected European countries outside of the UK. *Please note, depending on specific territories and shipping rates, it is possible that we may not be able to fulfil your order. In this instance we will contact you regarding your order.

• International Delivery when you spend under £60 - 3-7 working days (Tracked & signed for)
  £27.00

• International Delivery when you spend £60.00-£99.99 - 3-7 working days (Tracked & signed for)
  £10.00

• International Delivery when you spend over £100 - 3-7 working days (Tracked & signed for)
  FREE

 

Rest of the World Countries

These shipping rates apply to selected countries outside of the UK and Europe. *Please note, depending on specific territories and shipping rates, it is possible that we may not be able to fulfil your order. In this instance we will contact you regarding your order.

• International Delivery when you spend under £60 - 3-7 working days (Tracked & signed for)
  £39.99

• International Delivery when you spend £60.00-£99.99 - 3-17 working days (Tracked & signed for)
  £19.99

• International Delivery when you spend over £100 - 3-17 working days (Tracked & signed for)
  FREE

 

A NOTE ON INTERNATIONAL DELIVERIES...

All international orders are handled by FedEx/UPS/DHL via a fully tracked service. Shipping takes on average 3-7 days worldwide and tracking details can be accessed via your dispatch email, or the Shop App.

Please note, on arrival to your chosen country, your order may be subject to customs and taxes charges external to our control. If you require any help with your order, please contact us at hello@scientiabeauty.com

 

RETURNS

Changed your mind? No problem. We accept returns on unused and unopened products within 30 days. For the full details on our returns policy check our terms of use.

If your item is damaged or not fit for use upon receipt then please let us know and we will arrange for a refund or exchange.

 

To process your return, pop us an email at hello@scientiabeauty.com letting us know your name, address and order number and we’ll help you place the return.

You will be refunded in full to your original form of payment. Unfortunately we will not refund postage costs unless the product you received was damaged or not fit for use. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.