WHAT ARE YOUR DELIVERY TIMES & RATES?
We have multiple delivery options to get your parcel safely to you:
UK Standard delivery on orders under £50 - 2-3 working days (Tracked & signed for)
Free UK Standard delivery on orders over £50* 2-3 working days
(Tracked & Signed for)
UK Express (Order before Midday) - Usually delivered within 1 working day (Tracked & signed for)
International Delivery (Anywhere outside of the UK) On average 3-7 days however this may be subject to change
A NOTE ON INTERNATIONAL DELIVERIES...
All international orders are handled by FedEx via a fully tracked service. Shipping takes on average 3-7 days worldwide and tracking details can be accessed via your despatch email, or the Shop App.
Please note, on arrival to your chosen country, your order may be subject to customs and taxes charges external to our control. If you require any help with your order, please contact us at firstname.lastname@example.org
If your item is damaged or not fit for use upon receipt then please let us know and we will arrange for a refund or exchange.
To process your return, pop us an email at email@example.com letting us know your name, address and order number and we’ll help you place the return.
You will be refunded in full to your original form of payment. Unfortunately we will not refund postage costs unless the product you received was damaged or not fit for use. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.