HOW DO I PLACE A RETURN OR EXCHANGE?
WHAT’S YOUR RETURN POLICY?
If your item is damaged or not fit for use upon receipt then please let us know and we will arrange for a refund or exchange.
To process your return, pop us an email at firstname.lastname@example.org letting us know your name, address and order number and we’ll help you place the return.
You will be refunded in full to your original form of payment. Unfortunately we will not refund postage costs unless the product you received was damaged or not fit for use. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Please allow 5-10 working day for your refund to be processed.